Which Warranty Is Best For Me?
A warranty is an agreement by the company to repair or replace a product up to a certain time. It is a good guarantee that protects you the consumer from unforeseen problems with products. The chances of your ever having to use this warranty are not that high but it is still good to have one.
Usually this agreement will last up to a year or two but sometimes you will find one with three years time frame. What is the point of having protection for so long? Sometimes defects will not be apparent with the first six months or even a year after purchase. If a product can last longer than three years then it is a very good one.
There are two types of warranty: most companies will offer you two types of warranty.
Manufacturer’s warranty: This guarantees goods for one, two or three years. The store is not responsible for refund or replacement. Instead, the store will inform the consumer how to return the goods to the manufacturer for either a replacement or a refund. It’s a good idea to check the shipping arrangements with this type of warranty, as the price to ship certain goods can be more expensive than the product itself.
Store warranty: The guarantee is given by the store and will still be valid for one to three years. The difference here is that the customer will deal directly with the store. This is usually much more convenient for customers and preferred by many.
Why look for a company that offers a warranty? Companies that offer warranties on the goods they sell or manufacture have of confidence in those products. They take a lot of pride in the fact that their light fixtures will last a long time and satisfy their customers. These businesses place a lot of concern in their reputation and customer perspectives. They value feedback too, so don’t be afraid to ask any questions.
Companies usually offer what is called extended warranties. These will be the ones that last for one to three years. Sometimes they are included in the price of the product and at other times they are offered as an up sell, an added cost to the consumer. If you are purchasing the extended warranty as an added cost be sure to read the fine print and know exactly what it covers. Sometimes there is a limited warranty on different parts of the lighting fixture, at other times it is comprehensive and will cover everything.
If you are buying lighting fixtures via a web site you need to be careful when you read the guarantee. Contact the customer service department with any queries that you might have about the warranty. The web site’s FAQ section can be very helpful with giving information and answering questions.
Now you know what a warranty is be sure to ask about it before you purchase your light fixtures. Most good stores will be able to offer this and add extra value to your purchase.
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